Fig. J-014 — Guardrail layersSection view
Latest · J-014 · Agentic AI
Letting an AI agent near your inbox: what I check first.
Inbox triage is the job owners ask about most. It’s also where an over-eager agent can do real damage: a reply sent in your name, an attachment forwarded to the wrong person. Before an agent reads a single customer email I put four layers around it, and this entry walks through each in plain English.
Also covered: the three inbox jobs I’m happy to automate today, and the two I still won’t.
Oct 2026 · 7 min read · Verdict: Use with care